Cancellation/Refund Policy
Last Updated: 24/02/2025
Throwdown Media LLP (“Company,” “we,” “our,” or “us”) strives to provide a seamless ticket purchasing experience. Please review our Cancellation & Refund Policy carefully before making a purchase. By purchasing tickets through our website, you agree to the terms outlined below.
1. All Sales Are Final
1.1. All ticket purchases are non-refundable and non-transferable. Once a ticket is purchased, it cannot be canceled, refunded, or exchanged for any reason, including but not limited to personal conflicts, schedule changes, or weather conditions.
2. Event Changes & Cancellations
2.1. If an event is canceled by the organizer, we will notify ticket holders via email and provide details on any possible rescheduling.
2.2. If an event is rescheduled, previously purchased tickets will remain valid for the new date. No refunds will be issued due to rescheduling.
2.3. The Company is not responsible for event cancellations, modifications, or venue changes made by the event organizer. Refund policies, if applicable, will be at the discretion of the organizer.
3. Unauthorized Resale & Transfers
3.1. Tickets purchased through our website are for personal use only and may not be resold, transferred, or used for commercial purposes.
3.2. The Company reserves the right to cancel or void any tickets suspected of being resold or transferred in violation of this policy without notice or refund.
4. Technical Issues & Payment Errors
4.1. If you experience a technical issue during checkout that results in duplicate charges, please contact us at [Insert Contact Email] within 48 hours of purchase for resolution.
4.2. The Company is not responsible for failed transactions due to insufficient funds, incorrect payment details, or third-party payment processor errors.
5. No Exceptions Policy
5.1. We understand that unforeseen circumstances may arise; however, no exceptions will be made to this policy, including but not limited to illness, travel disruptions, or missed events.
5.2. By purchasing a ticket, you acknowledge and agree to this strict no-refund policy.
6. Contact Us
For any inquiries related to ticket purchases, please contact us at legal@throwdownmedia.net.